Terms of Purchase and Refund Policy
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TERMS OF PURCHASE AND REFUND POLICY
Law Firm of Marcella Dominguez, PLLC and all subsidiaries or affiliated brands stand behind our products and your satisfaction is very important to us. All purchases made from us are covered by the following policies.
Privacy Policy. Please review our Privacy Policy, which also governs your visit to our website and any purchases made on our website.
No Guarantee of Results. We do not guarantee any results from the use of our products or services. Any testimonials showing our success or our students’ success are not to be interpreted as common, typical, or expected.
PHYSICAL PRODUCTS
Most physical items are fulfilled by 3rd party suppliers so we cannot refund or exchange the item if you ordered the wrong product, have buyer’s remorse, provide your address incorrectly, or have an unclaimed shipment returned to our 3rd party fulfillment center. Shipments that go unclaimed and are returned will be assessed a cost for reshipment. If any address is considered insufficient by the courier and is returned, you will be liable for reshipment costs once we have confirmed an updated address with you. Any claims for misprinted/ damaged/ defective items/packages lost in transit must be submitted directly to our customer service department within 30 days.
If you are not completely satisfied with any other purchases not from our 3rd party fulfillment center, simply return the physical product in NEW condition, along with proof of purchase, within 30 days and you will receive a full refund (less shipping and handling). Please be advised that shipping costs to and from the fulfillment center or us are not reimbursed.
DIGITAL PRODUCTS
Templates, Worksheets, Digital Books, Training Materials, Tutorials, Video-based materials, Guides
There is no refund at all on any digital products. You will receive access to your training platform for the amount of time that was stated on the product description you purchased. If you have any problems accessing the digital content you have purchased please contact lawfirm@marcellatm.com immediately so we can resolve the issue.
All digital and downloadable product sales are final. We do not offer digital product refunds, once a download/digital access has been assigned to you there is nothing we can retrieve back.
Please be advised that any and all agreements for downloadable/digital products, digital products are NOT subject to refund or store credit. We do not accept any verbal modifications of these Agreements and the “no refund and no cancellation” policy stated in the Agreements is strictly adhered to. Any cancellations submitted prior to the full term of the agreement will only cancel the auto renewal and your monthly invoices will still be due and owing until the full value of the agreement has been paid in full. ALL BUILD OUT FEES AND SET UP FEES ARE NONREFUNDABLE AS THEY ARE SERVICES RENDERED TO CREATE YOUR ACCOUNT. Agreements with a 90 day opt out clause do not include a refund on the initial investment. There is NO refund on digital products or build-out fees. By signing the Agreement, you agree to all Terms of Use and this Terms of Purchase and Refund Policy including that you agree to not file a charge back for any services rendered, or for digital products that have been delivered. You also agree and acknowledge that you are paying in monthly installments on your total contract value as a payment plan, not a recurring subscription fee.
Cancelling or removing the credit card on file does not cancel your subscription and violates the terms of the agreement. If at any time you have delinquent invoices past 90 days, or the account is paid delinquently for three consecutive payments, your account will be suspended, and you will still be liable for the full contract value through the term of the agreement.
Purchase of a Company training module does not grant rights to the buyer to share, reproduce or resell the product in any way.
If you have any problems accessing the digital content you have purchased please contact us at lawfirm@marcellatm.com immediately so we can resolve the issue. Digital product purchases do not grant rights to the buyer to share, reproduce or resell the product in any way.